The company implements a fully integrated management system (IMS), which addresses the Quality, Environment and Health and Safety aspects of its service provision. By implementing this system across our entire portfolio of managed properties we can ensure that all related issues are fully addressed and managed.

Our Health and Safety and Environmental Management Systems go beyond compliance with legislation ensuring we effectively identify, manage and reduce potential hazards and associated risks, in all aspects of our operations, which affect the environment.

We have certified our IMS to international standards.  We have achieved ISO 9001 (Quality Management), and ISO 14001 (Environmental Management) Certification and OHSAS 18001 (Health and Safety Management) Certification.

Appropriate control measures have been put in place to manage and minimize the impacts and risks.  These control measures are in the form of detailed operational procedures / guidelines / contingency plans for staff (and where necessary, sub-contractors) and cover both normal and emergency conditions.  Built-in monitoring checks, third party assessment, staff training programmes and improvement programmes ensure that all impacts and risks are effectively managed and our overall performance is continuously improved.